1. About this policy
This Privacy Policy explains how Style & Stage collects, uses, stores and discloses personal information when you use our website, request a property styling quote, communicate with us or engage our services.
2. Information we collect
We may collect your name, email address, phone number, company or agency details, property address, listing information, room requirements, access details, preferred dates, correspondence and other information you provide.
3. How we collect information
We collect information directly from you, from an authorised agent or representative, through website forms, email, phone, quote acceptance and service delivery. We may also collect limited technical information used to protect the website from spam and misuse.
4. Why we use information
We use personal information to respond to enquiries, prepare quotes, plan property styling, coordinate access and installation, issue invoices, provide customer service, maintain business records, improve our services and comply with legal obligations.
5. Disclosure
We may disclose information to staff, contractors and service providers who assist with our website, email, accounting, quoting, delivery, installation and administration. We do not sell personal information.
6. Overseas services
Some technology providers may process or store information outside Australia. Where relevant, we take reasonable steps to select reputable providers and protect information.
7. Security and retention
We use reasonable administrative and technical safeguards. Information is retained only for as long as reasonably required for service, legal, accounting and dispute-resolution purposes.
8. Access, correction and complaints
You may contact us to request access to or correction of personal information, or to raise a privacy concern. We will respond within a reasonable period.
9. Website protection
Our website may use Google reCAPTCHA to help detect spam and abuse. Google’s Privacy Policy and Terms of Service apply to that service.
10. Contact
Privacy enquiries can be sent to the privacy contact email shown on this website.